We ask that you contact the teachers and therapists your student plans on seeing directly with as much notice as possible. 

1:1 Sessions  

Teachers and therapists will do their best to arrange a make up for 1:1 session with you. You will not be billed for 1:1 session you don’t attend. 

Please note, excessive absences may result in disenrollment. Please see intake paperwork for outlined policy.

Group Sessions

Group sessions require a quarterly commitment and are billed monthly regardless of attendance. In the event of a planned, prolonged absence or withdrawal, please give us notice 30-day written notice prior the end of the quarter to ensure appropriate staffing.  If your student is out sick for a couple of days, we will do our best to provide make ups based on availability once they return. Quarters are January – March, April – June, July – October. 

Exceptions to policy: months of March, October, and December will have one week of break built into all group session rates.